In 2003, successfully introduced an on-premise help desk solution, which started with modest beginnings and was initially utilized for internal operations within the group.
2004 was a significant milestone for the development team, successfully launched the initial release of the help desk solution.
In 2012, released the third iteration of the system and rebranded it as “Fusion Service Desk”.
In 2013, launched the on-premise commercial version of “Fusion Service Desk”
In 2014, we were honoured with the NBQSA award in the category of "In-House Application" for our exceptional "Fusion Service Desk."
In 2015, developed cloud native next generation service management solution, OASYS^
In 2016, won NBQSA award for the 2nd time under the category of "Tools & Infrastructure Applications," showcasing ongoing excellence and potential.
In 2017, OASYS^ successfully onboarded first external customer, marking a remarkable achievement for the company.
In 2018, OASYS^ achieved a major milestone by securing first international client, showcasing dedication to global expansion.
In 2020 surpassed 25000 users
In 2023, won “Most Innovative Business Transformation Provider” awarded from “The Global Economics”